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Integration/V-mail ports misconfigured

New install: After running AvTSP installation, Unity and Call Mgr. ended up creating their own v-mail ports as opposed to using the v-mail ports I had created via the Vmail Port Wizard tool. The auto generated v-mail ports created in the Call Mgr. are 30SP+ type (12 of them).<br>Can I just "delete" the auto generated 30SP+ ports in the Call Mgr., then remove/uninstall the AvTSP in the Unity, and re-install the AvTSP to have it use the proper v-mail ports in the Call Mgr.?<br>I'm at the customer site, so any help today will be much appreciated. THANKS<br><br>

2 REPLIES
Anonymous
N/A

Re: Integration/V-mail ports misconfigured

Sounds like the Unity ports were auto-registered. You should not have to uninstall and reinstall the TSP. All that you might have to do is turn auto-registeration off on CCM.

Steve Olivier
Software Engineer
Cisco Systems

Anonymous
N/A

Re: Integration/V-mail ports misconfigured

Solved.
I turned off "auto-registration" in Call Mgr., deleted all the mis-created SP30+ phones/vmail ports. Modified the AvTSP configuration so that port names would match the Call Mgr. v-mail ports and re-booted the Unity server.
Long way around to fix the problem, but it worked.
thanks!

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