This may be affecting some folks having problems with the notifer kicking out MWI or notifications for some users in their system.<br><br>We found that in some cases subscribers that have their timezone value set to "empty" fail. The reason for this is the notifier needs to pull their time zone value out to see if the schedule on your notification device is active for your timezone before kicking it into gear. It does this even if you have no notification devices active.<br><br>We're working on a fix but as a short term work around you can set these users to a timezone or you can download BulkEdit off my web page and make sure all your subscribers are assigned to a time zone in one shot... <br><br>We had two seperate sites with this in the last couple days. If you're having MWI issues for some folks and can't figure out why, this is worth checking into. Not an obvious debugging path to run down...<br><br>Jeff Lindborg<br>Unity Product Architect/Answer Monkey<br>Cisco Systems<br>email@example.com<br><A HREF="http://www.AnswerMonkey.net" target="_new">http://www.AnswerMonkey.net</A> (new page for Unity support tools and scripts)
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...