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Intermittent loss of volume on 7962 phone

Hi,

 

 

I have a peculiar issue here on a 7962 phone. The configuration is mostly default and I do not see any power save configuration.

 

Periodically the ringer volume goes silent on the phone. Cannot even play the various ringtones on the phone. The only resolution is to logout/login

and then the ringer volume comes back. However, it continually goes silent again.

 

 

Any ideas ?

 

Many thanks

1 REPLY

Re: Intermittent loss of volume on 7962 phone

I would guess bad phone.  Get RMA if you have the Smartnet on it.

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