Unity 4.0.3. I'm trying to import via Unity tool new internet subscriber users with csv file. Unity tells me that my remote address (SMTP:xxxx)is duplicate. That's true but I have always done that and no problem. Is there something new? Those subscribers are users that does not have voice mail but required to be reach by Call handler. Many thanks.
You're right, the Unity Bulk Import wizard won't allow you to create new Internet subscribers via csv file that have the same remote address. This looks like a defect. However, the Unity SA will let you do this. So if you don't have too many Internet subscribers to create, you can use the SA to create them one at a time.
Is the SMTP address a valid email address, or is it some kind of dummy placeholder for the CSV import? If it's a placeholder, then you can still use the CSV file with different remote addresses, like SMTP:xxx1, SMTP:xxx2, ...
Well now... There's a defect alright, but turns out the defect is against the SA for allowing the duplicate remote addresses. Remote address maps to the AD targetAddress. AD targetAddress for a Contact is effectively a mailbox (really, a pointer to one, i.e. the unique depository for that object). Exchange will throw an error if you address to a Contact which has a duplicate targetAddress with another object.
Here's the release note enclosure for CSCea06910 (which talks about AMIS, Bridge, and VPIM subscribers, but the same holds for Internet subscribers):
When Unity subscriber addresses message to a Bridge, AMIS or VPIM subscriber,
the message is immediately returned non-deliverable. The following warning(s)
appears in the Application Event Viewer on the Exchange Server:
Event Type: Warning
Event Source: MSExchangeIS
Event Category: General
Event ID: 9514
Two objects in the Directory have the same proxy -
Thanks for the info. I did change manually the remote adress on my csv file. Due to the fact that there is a case open, I understand that it will be corrected (it use to work). Am I right?(I have other implementation to do..)
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