When I search all subscribers the extensions show as n/a for some users. We currently have 2 unity servers and exchange2k is on unity1. It seems that when I search on just one server all extensions are listed, but when I search on all unity servers the problem will show. I have run dbwalker.exe on both servers and had only one error, it was the same on both servers. see error below.<br><br>Alias=ESubscriber<br>Display Name=Example Subscriber - UNITY1 (unity_2)for other server<br>(error) Primary Call Handler is not valid!<br> This subscriber may be 'stranded' by an ..... <br><br>Any advise is appreciated.<br><br>Mike<br><br>
So you just got the one error for the example subscriber or your got that one error for all subscribers? I suspect it's just the example subscriber or your system would be completely in the ditch at this point... the primary call handler holds most of the Unity specific data associated with a subscriber (including their extension number).
Sounds like a global subscriber table replication issue. Each Unity server "watches" the directory for subscribers that are not local to itself and pulls that data into the global subscriber table. When you lookup users in the SA it searches both locally and in the global subscriber table.
There were a few bugs open on a couple revs of 3.0(x) along these lines. Which build of Unity are you on?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.