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New Member

Invalid key on caller input falls through to default call handler

While in a call handler if you press a caller input key that is set up as an

"invalid key" , Unity does state that the key is invalid then dose the following:

1. plays the directory handler

2. if no user input then plays the default call handler

Is there a way for unity to state that an invalid key was pressed and go to

the beginig of the current call handler ?

I am running 2.4.6(161)

Thanks

Jeff

2 REPLIES
Cisco Employee

Re: Invalid key on caller input falls through to default call ha

You can download the BulkEdit Utility from www.Answermonkey.net. With this utility, it will allow you to change where Unity routes the call after the error gretting is played.

New Member

Re: Invalid key on caller input falls through to default call ha

Thanks for the info I will give it a try ......

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