05-19-2002 03:25 PM - edited 03-12-2019 06:53 PM
I have Auto Attendant configured and when I call the route point number from an IP phone all works fine. If I call from PSTN to the GW running MGCP with the Attendant DN set to the route point number, the GW answers and I get nothing. Watching with real time monitoring of the AA application shows the call up for a moment before dropping. I have to reset the GW before it will release the line. I am not using any regions, but am using partitions and calling search spaces. If I change the Attendant DN on the GW to an IP phone, all works as it should.
CCM 3.2.1 on MCS-7825
IOS 12.1(5)XM6 on VG200 using FXO in 1/1/1 for PSTN interface.
VMailGW#sho run
Building configuration...
Current configuration : 1019 bytes
!
version 12.1
no service single-slot-reload-enable
no service pad
service timestamps debug uptime
service timestamps log uptime
service password-encryption
!
hostname VMailGW
!
logging rate-limit console 10 except errors
enable password 7
!
ip subnet-zero
no ip finger
!
mgcp
mgcp call-agent 111.222.111.33 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
no mgcp timer receive-rtcp
call rsvp-sync
!
!
!
!
!
ccm-manager mgcp
!
!
interface FastEthernet0/0
ip address 111.222.111.222 255.255.254.0
duplex auto
speed auto
!
ip classless
no ip http server
!
!
voice-port 1/0/0
!
voice-port 1/0/1
!
voice-port 1/1/0
!
voice-port 1/1/1
!
dial-peer voice 1 pots
application mgcpapp
port 1/0/0
!
dial-peer voice 2 pots
application mgcpapp
port 1/0/1
!
dial-peer voice 3 pots
application mgcpapp
port 1/1/0
!
dial-peer voice 4 pots
application mgcpapp
port 1/1/1
!
!
line con 0
transport input none
line aux 0
line vty 0 4
password 7 !
end
05-21-2002 10:43 AM
Are you getting a busy signal or is it connecting and you are just not getting any audio? Are you sure you are doing g.711 between the gateway and the auto attendant.
Thank you,
-Mckee
05-21-2002 01:04 PM
I get no audio. When watching the app view real time monitoring, I see the call come up and drop immediatly. After a call is attempted, the GW has to be reset else you just get a busy signal. I have no 729 configured at all on on this CM.
05-22-2002 06:00 AM
Are you sure the apps server can ping the router. It almost sounds like a routing issue. Not sure why the AA would work internally and not through the vg200.
Thank you,
-Mckee
05-22-2002 12:01 PM
Yes it can. I can put normal calls in and out all day. It;s just when I change the Attendant DN in the CM gateway port config from an IP phone to the AA route point that things start breaking.
Thanks for helping.
Bob
05-23-2002 02:11 PM
This appears to be bug dw69421 where the vg200 hangs when trying a call that is passed to a cti port. Workaround is to put a dummy phone in that the vg200 calls. The dummy phone forwards all calls to the route point.
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