04-06-2004 06:21 AM - edited 03-13-2019 04:33 AM
I have the IP Communicator in my lab. I am trying to put a company logo as the background. I have followed the instructions on creating the png images (thumbnail and background) and the List.xml. I have put these into the directory "C:\ProgramFiles\Cisco\TFTPPath\Desktops\320x212x12" according to the documentation.
When I go to the IP Communicator Settings/User Preference/background, there are no images to view. The default image even disappears. It tells me to select an image, but no images are there.
Does anyone know what I am doing wrong?
Thanks in advance
Trae
04-06-2004 08:10 AM
Did you try to re-start the TFTP service?
04-06-2004 12:22 PM
Thanks, I did forget to re-start the TFTP service. I tried that and it still does not show any image.
Thanks
Trae
04-06-2004 12:38 PM
http://www.cisco.com/en/US/products/sw/voicesw/ps5475/products_qanda_item09186a00801f7ad8.shtml
Q. What desktop appearances (skins) are available?
A. Cisco IP Communicator has two skins available (Default and Mercurio) and a screen only mode. Currently, the skins are not customizable
04-06-2004 12:55 PM
Thanks for your reply, but the skin is not what I am trying to do. It is the background that can be changed with a custom one.
Thanks
Trae
04-07-2004 07:01 AM
is the formatting of your List.xml file correct? If you don't close the xml fields correctly or have a typo, that could cause the problem you're experiencing.
-J
06-16-2004 12:54 PM
Not to hijack the thread, but you CAN edit the skins.
go to c:\program files\cisco systems\ip communicator\skins. copy en existing .xml file and rename it. edit your graphics (located in the .\images directory and change the xml file to reflect the new image names. I have created a couple just playing around.
There is no "skin editor" but if you know something about skinning, it is pretty easy.
06-08-2010 10:57 AM
How do you re-start the TFTP service? What's the command?
06-08-2010 11:17 AM
On Linux appliances utils service restart Cisco Tftp
On Windows go to services and restart TFTP
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
06-08-2010 11:24 AM
How about the command to restart TFTP service in CME on a UC500?
04-07-2004 10:03 PM
Take a look here: http://host.deluxnetwork.com/~ccmstuff/7970.htm
These backgrounds are working at my 7970 and my IP Communicator.
The list.xml is there also.
Just copy everyting in the mentioned folder and it should work.
Mayby you'll see your mistake if you compare it with your stuff.
04-20-2004 09:15 PM
No Joy.
I built the folders and copied the list.xml file and the four image sets to the folder. I stopped and restarted the TFTP service. I launched the Communicator and only the default screen shows up.
Lee
04-21-2004 04:51 AM
I got the images from the link you posted. That works fine. I compared my list.xml with the one from the link. There was a few things I needed to change. I now get a blank image thumbnail when I use my list.xml. I must have the image formatted wrong. I will look at reformatting my image.
Thanks for the link. That really helped a lot.
Trae
06-16-2004 12:10 PM
The link doesn't seem to work, I just tried this now.Does anyone have the documents on this link or another link that might work
06-16-2004 09:21 PM
Please try the new address
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