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New Member

IP Communicator Backgrounds

I have the IP Communicator in my lab. I am trying to put a company logo as the background. I have followed the instructions on creating the png images (thumbnail and background) and the List.xml. I have put these into the directory "C:\ProgramFiles\Cisco\TFTPPath\Desktops\320x212x12" according to the documentation.

When I go to the IP Communicator Settings/User Preference/background, there are no images to view. The default image even disappears. It tells me to select an image, but no images are there.

Does anyone know what I am doing wrong?

Thanks in advance

Trae

19 REPLIES
New Member

Re: IP Communicator Backgrounds

Did you try to re-start the TFTP service?

New Member

Re: IP Communicator Backgrounds

Thanks, I did forget to re-start the TFTP service. I tried that and it still does not show any image.

Thanks

Trae

New Member

Re: IP Communicator Backgrounds

http://www.cisco.com/en/US/products/sw/voicesw/ps5475/products_qanda_item09186a00801f7ad8.shtml

Q. What desktop appearances (skins) are available?

A. Cisco IP Communicator has two skins available (Default and Mercurio) and a screen only mode. Currently, the skins are not customizable

New Member

Re: IP Communicator Backgrounds

Thanks for your reply, but the skin is not what I am trying to do. It is the background that can be changed with a custom one.

Thanks

Trae

New Member

Re: IP Communicator Backgrounds

is the formatting of your List.xml file correct? If you don't close the xml fields correctly or have a typo, that could cause the problem you're experiencing.

-J

New Member

Re: IP Communicator Backgrounds

Not to hijack the thread, but you CAN edit the skins.

go to c:\program files\cisco systems\ip communicator\skins. copy en existing .xml file and rename it. edit your graphics (located in the .\images directory and change the xml file to reflect the new image names. I have created a couple just playing around.

There is no "skin editor" but if you know something about skinning, it is pretty easy.

New Member

Re: IP Communicator Backgrounds

How do you re-start the TFTP service? What's the command?

Cisco Employee

Re: IP Communicator Backgrounds

On Linux appliances utils service restart Cisco Tftp

On Windows go to services and restart TFTP

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: IP Communicator Backgrounds

How about the command to restart TFTP service in CME on a UC500?

Re: IP Communicator Backgrounds

Take a look here: http://host.deluxnetwork.com/~ccmstuff/7970.htm

These backgrounds are working at my 7970 and my IP Communicator.

The list.xml is there also.

Just copy everyting in the mentioned folder and it should work.

Mayby you'll see your mistake if you compare it with your stuff.

New Member

Re: IP Communicator Backgrounds

No Joy.

I built the folders and copied the list.xml file and the four image sets to the folder. I stopped and restarted the TFTP service. I launched the Communicator and only the default screen shows up.

Lee

New Member

Re: IP Communicator Backgrounds

I got the images from the link you posted. That works fine. I compared my list.xml with the one from the link. There was a few things I needed to change. I now get a blank image thumbnail when I use my list.xml. I must have the image formatted wrong. I will look at reformatting my image.

Thanks for the link. That really helped a lot.

Trae

New Member

Re: IP Communicator Backgrounds

The link doesn't seem to work, I just tried this now.Does anyone have the documents on this link or another link that might work

Re: IP Communicator Backgrounds

Please try the new address

http://www.ccmstuff.org/

New Member

Re: IP Communicator Backgrounds

Thanks for the link. I had a quick question can you only change a single phone's ring tone or background image. If you re start the TFTP server it would change every phone's ring tones and back ground images. Can you restrict the change to just one phone?

Thanks

New Member

Re: IP Communicator Backgrounds

Restarting the TFTP server will only clear the TFTP cache and will not effect all the other phones.

www.ccmstuff.org

New Member

Re: IP Communicator Backgrounds

I guess my question was that if you try to change ring tones or images by editing their respective xml files, how do we restrict only certain phones from getting those changes? If you start/stop any service or reboot a phone then going forward if any phone is rebooted it might get those changes. Is there anyway after editing the ringlist.xml file or the list.xml to give those custom ring tones/ background images to certain phones and not others?

New Member

Re: IP Communicator Backgrounds

I dont think this can be done within the xml files.

Maybe you should try and create another TFTP server, edit the xml files on this new TFTP server and point the phones to this new server.

But then you are going to have to work out how to point some of your phones to a different TFTP server...and off the top of my head, the only way to can do this is by manually changing the TFTP Server IP address on the phones

New Member

Re: IP Communicator Backgrounds

Thanks a lot that's what I thought too, if it were a SIP based phone then you can edit invidividual SIP customization files and try it but I guess with skinny you are stuck without this flexibility.

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