09-07-2007 03:10 PM - edited 03-15-2019 04:55 AM
I have a person in India logged into our VPN using IP Communicator. We can call him but he can't call out. Everytime he dials he gets a busy signal and an error message that says NO CTL Installed and Error Updating Location. Any suggestions?
09-13-2007 01:52 PM
Are you using CCME or CCM?
Check if the IP communicator files are installed in the tftp server.
Do you have the
For CCM refer to this link for troubleshooting Ip communicator
For CME.
Check this configuration for enabling the remote phone in CCME
09-19-2007 10:19 PM
agree.
check the phone or extension for ip communicator used.
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