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IP Communicator -> Add Device

I am trying to add for the first time an IP Communicator device (2.1) to our CUCM 6.1. But when I use the User Management --> User/Add Phone. I need to fill in the type of phone. But I can't find the IP Communicator in this list. What am I missing?

2 REPLIES
Cisco Employee

Re: IP Communicator -> Add Device

Hi,

There was a bug CSCsc71958 on CUCM 5.X, but it was not fixed. So you can try adding the IPC by going into: Device--> Phone--> Add New and then associate the phone with the user by going into User Management--> End User--> Device association.

If you feel this bug should be fixed open a TAC case and make reference to it so we can track it and pass it to the dev team.

Hope this helps!

Regards, Tere. If you find this post helpful, please rate! :)
Cisco Employee

Re: IP Communicator -> Add Device

simply try with auto-registration and then modify the device data as needed

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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