DELL and HP Laptop with internal Broadcom Wirless card
I can't seem to figure out why I only get a one way audio when I use IPC on a laptop with wireless network. I could hear remote user, but remote user can't hear me. Now, when I try the same set up with a Desktop, its work 100%.
Both systems run on wireless network and Cisco VPN client. I have compare and check network and audio setting property for both.
Log into CCM and try to ping your laptop VPN address.
On your laptop ping your CCM
If successful, move the next part of the Pings.
Audio can be two different things. If you are trying a PSTN gateway call, and your voice gateway does not have a route for VPN gateway, or vice versa, you will not get correct audio.
If your IPC is trying to call another LAN attached IP Phone at the office and you are getting one way audio, you have a bad route between the two gateways again.
To narrow it even further... take your laptop to the office, boot up on the LAN and try to use the IPC with PSTN call and a call to another IP phone. If successful, you know it has to do with your routing between the firewalls and the other devices.
I had this problem. Pain to figure out, but easier to understand if you can narrow what is calling where and trace the routes.
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