05-28-2006 04:43 PM - edited 03-15-2019 04:21 AM
Hello,
When i reinstall the ip communicator in my laptop, i have this error :
"Error 1722. There is a problem with this windows installer package.A program run as part of the setup did not finish as expected.Contact your support personnel or package vendor"
Please any idea to correct this ?
Thanks in advance.
Abdelatif.
Solved! Go to Solution.
05-29-2006 05:11 AM
Probably the media driver got corrupted when it crashed machine during the
AutoUpdate. The workaround is to manually remove or uninstall the Cisco
Media driver from the Windows device manager.
CSCed86294
WORKAROUND: Access the Device Manager and manually remove the Media Driver
and launch the installer again.
Steps to remove the media driver:
Right click my computer -> manage
Click on device manager
Expand 'Cisco Media Devices'
Right Click on 'Cisco Media Termination' -> select uninstall
Reboot the system, then try the IP Communicator install program
-----------------------------------------------------
HTH
//Jorge
05-29-2006 05:11 AM
Probably the media driver got corrupted when it crashed machine during the
AutoUpdate. The workaround is to manually remove or uninstall the Cisco
Media driver from the Windows device manager.
CSCed86294
WORKAROUND: Access the Device Manager and manually remove the Media Driver
and launch the installer again.
Steps to remove the media driver:
Right click my computer -> manage
Click on device manager
Expand 'Cisco Media Devices'
Right Click on 'Cisco Media Termination' -> select uninstall
Reboot the system, then try the IP Communicator install program
-----------------------------------------------------
HTH
//Jorge
05-29-2006 05:43 AM
Hello,
Thanks, This resolve the issue.
best regards,
Abdelatif.
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