I am getting ready to install a Unity Voice mail with fax boards to a Cisco ICS 7750 IP Telephony solution. This will be my first with working with IP phones and no PBX. Can you give me some input on what to look out for and a brief review on exactly how unity intergrates with Cisco 7750. Thank You.<br><br>
Let's see... IP integration in 100 words or less...
Unity communicates with CM using a WAV driver to do the audio stuff and via a TSP to commuicate call information via the "skinny" protocol to CM.
With analog cards it worked much the same way but we'd get all information via a serial port (RS232 cable to the switch), analog DTMF signalling and/or proprietary digital info via special voice cards (i.e. VTG cards parsing the display and passing the info to us). We still use a WAV dirver to do the playback/recording in that scenario so really from Unity's standpoint, it's all transparent. We're abstracted from the details of the communication layer itself via the WAV and TSP drivers (for the most part... on paper is look real clean).
So you're going to install the AvCiscoTSP which talks to the skinny protocol on the CM and connects to the uOne ports you'll have set up. The TSP install has a little test utility and once you get it talking to the uOne ports properly you're in good shape. On our box that's about all you have to do. If you get your CM setup and configured properly, you're ? of the way there...
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...