IP/IVR help

[dpelea]

Hello,

Can somebody help me how can I possibly get a documentation that will guide me on IP/IVR integration. I hope I could get a sample ICM configuration as well as script.

Thanks a lot.

[r-simpson]

These should help: http://www.cisco.com/pcgi-bin/Support/PSP/psp_view.pl?p=Software:Cisco_IP_Contact_Center and http://www.cisco.com/go/cc

[dpelea]

Thanks a bunch!

regards,

dennis