Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

IP Manager assistant

Anyone familiar with the "Do not disturb" option within IPMA? What exactly does the Do not disturb softkey do? Is there a big difference in IPMA and the regular attendant console?

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: IP Manager assistant

It just disables the ringer on the phone and does not do any re-direct to the assistant. The difference between IPMA and attendant console is that all calls coming to the Manager based on preferences can be handled by his one or more assistant. He or his assistant can customize his preferences, etc.,

One Assisant console can manage upto 5 manager phones.

More info here

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/ipma/english/user/

3 REPLIES
New Member

Re: IP Manager assistant

It just disables the ringer on the phone and does not do any re-direct to the assistant. The difference between IPMA and attendant console is that all calls coming to the Manager based on preferences can be handled by his one or more assistant. He or his assistant can customize his preferences, etc.,

One Assisant console can manage upto 5 manager phones.

More info here

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/ipma/english/user/

New Member

Re: IP Manager assistant

This URL didn't work. Is this correct?

New Member

Re: IP Manager assistant

345
Views
5
Helpful
3
Replies
CreatePlease to create content