05-23-2003 12:02 PM - edited 03-13-2019 12:01 AM
Tone generator softkey does not appears.
Phone load is P00303010107
05-26-2003 04:16 PM
Did you do the magic chicken dance first? Taken from Troubleshooting Cisco IP Telephony, apologies to cisco press.
"To enable the tone generator, you must first unlock the phone by entering the keypad sequence **#. Next, place a call to another phone and hang up. You must do this because the sequence **##** is the phone's reset sequence, and the next command you will enter also starts with **. With the IP Phone unlocked and on-hook , enter **3 on the keypad. You have now enable the IP Phone's tone generator. As soon as this mode is enabled, it remains enabled until the IP Phone is reset.
...
Press the phone's help (i or ?) button twice in quick succession. You should see a softkey labeled Tone."
05-27-2003 09:47 AM
I did the procedure and nothing happens. What CCM version do I need?. What IP phone load do I need?
05-27-2003 12:17 PM
Try the following modified version of the previous answer:
To enable the tone generator, you must first unlock the phone by entering the keypad sequence **#. Next, place a call to another phone and hang up. You must do this because the sequence **##** is the phone's reset sequence, and the next command you will enter also starts with **.
With the IP Phone unlocked, go OFF-HOOK, get dialone and enter **3 on the keypad. You will hear Reorder Tone. Go back On-Hook. You have now enabled the IP Phone's tone generator. As soon as this mode is enabled, it remains enabled until the IP Phone is reset.
Then make a call. Once the call is Connected, hit the i-button twice, You should see the Softkey Tone in the bottom left hand corner of the display.
Hope this helps.
Brian
05-28-2003 04:36 AM
Brian:
It works.
Thanks for your help.
Alex
05-28-2003 08:02 AM
Can some one expalin What is the point of using tone key.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: