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IP Phone 7940/60 tone generator

Tone generator softkey does not appears.

Phone load is P00303010107

5 REPLIES
New Member

Re: IP Phone 7940/60 tone generator

Did you do the magic chicken dance first? Taken from Troubleshooting Cisco IP Telephony, apologies to cisco press.

"To enable the tone generator, you must first unlock the phone by entering the keypad sequence **#. Next, place a call to another phone and hang up. You must do this because the sequence **##** is the phone's reset sequence, and the next command you will enter also starts with **. With the IP Phone unlocked and on-hook , enter **3 on the keypad. You have now enable the IP Phone's tone generator. As soon as this mode is enabled, it remains enabled until the IP Phone is reset.

...

Press the phone's help (i or ?) button twice in quick succession. You should see a softkey labeled Tone."

New Member

Re: IP Phone 7940/60 tone generator

I did the procedure and nothing happens. What CCM version do I need?. What IP phone load do I need?

New Member

Re: IP Phone 7940/60 tone generator

Try the following modified version of the previous answer:

To enable the tone generator, you must first unlock the phone by entering the keypad sequence **#. Next, place a call to another phone and hang up. You must do this because the sequence **##** is the phone's reset sequence, and the next command you will enter also starts with **.

With the IP Phone unlocked, go OFF-HOOK, get dialone and enter **3 on the keypad. You will hear Reorder Tone. Go back On-Hook. You have now enabled the IP Phone's tone generator. As soon as this mode is enabled, it remains enabled until the IP Phone is reset.

Then make a call. Once the call is Connected, hit the i-button twice, You should see the Softkey Tone in the bottom left hand corner of the display.

Hope this helps.

Brian

New Member

Re: IP Phone 7940/60 tone generator

Brian:

It works.

Thanks for your help.

Alex

New Member

Re: IP Phone 7940/60 tone generator

Can some one expalin What is the point of using tone key.

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