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New Member

IP phone 7941 Showing Ethernet Disconnected

Hi, all,

I am having an ineresting situation:

I tried to connect a 7941(phone A) to catalyst 3560, but the screen showed Ethernet disconnected. I used another phone(phone B) with good condition and connected to the same port on 3560, the same message appeared. I then connected phone A to a different port, it worked fine with the same cable. I also trid to connect a pc to the "faulty" port, the network traffic was fine.

Very strange, isn't it? Can anyone offer help to diagnose the problem?

2 REPLIES
New Member

Re: IP phone 7941 Showing Ethernet Disconnected

100% faulty cabling problem. I have had this a couple of times before, replaced the cabling and the message did not re-appear.

New Member

IP phone 7941 Showing Ethernet Disconnected

I have the same issue and its the phone itself.

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