That is not completly accurate, iDivert works the same way as Divert and will divert the call to whatever the voicemail profile on the DN is setup as. Keep in mind that very uncommon you could build a voicemail profile that send the call somewhere other than the VM.
Thanks for your reply. Thus, it means Cisco user guide on 9951 is NOT correct. Hope they can amend it soon. BTW, do you know is there any way that user can press a single button to divert the call to other phones during his phone ring? I try the DND feature, But I found once the phone rings and I press the DND, the call will use the "Call forward No answer" setting and reject the call to this phone number <>. However, usually, we will use "CFNA" to voicemail.
If create different voicemail profile number for the user, it is not a proper way to divert the call to "different number". Imagine user needs normal voicemail feature, how we can create different voicemail profile pilot number to them. Thus, I said the user guide is mis-leading rather than provide "corrent" information.
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