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New Member

IP Phone behind a 501 Pix loses connectivity

Hi,

I have a couple of remote users using an IP Phone attached to a 501 Pix. My problem is that their phones losse connectivity with the callmanager very often.When it happens the vpn tunnel is active which makes me believe that the problem isn't related to the pixes.

Have anyone seen this problem before?

Thanks

rafael

2 REPLIES
Bronze

Re: IP Phone behind a 501 Pix loses connectivity

the tunnel may be up but it is possible that the phones keepalive may be dropping or timing out. Can you confirm that there is no packet loss over the vpn tunnel.

New Member

Re: IP Phone behind a 501 Pix loses connectivity

Could you tell me how to do that?

Thanks.

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