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IP phone conversation with Hotel Service program

I'm programmming a service for CISCO IP phone using RDP hotel service but I have to translate serial port protocol emulating an avaya PBX so I can translate this to Cisco Call Manager

Does any body knows where to find the protocol specification for check in check out, housekeeper status report, and so on?

I have problems finding the exact serial port string the RDP send and what I have to reply

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