Here is a problem I am having I have 7960 IP phones and Call manager 3.2.1. Now the problem I am having is that I am hearing echo in the headset. I will say smoething an I can hear it in the headset being repeated. Its almost like having a cell phone call is there anyway to fix this.
I used to have that problem. It could be QoS issue. Check your switch and do testing with lot of QoS config. We have that problem and had done months of adjustment to the QoS before we can finally minimize the "echo" issue
Oops, headset, is your headset Cisco certified? I am still waiting for the plantronic to get their headset Cisco certified. Most of my user just connect their headset (without the box attached). Give it a try
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...