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Silver

Ip phone services call manager 3.3

We have problem with the ip phone services Personal Directory and Fast Dials with a Call Manager 3.3 installation. When we try to access these services at the ip phone, we obtain the next message: "The XML page cannot be displayed".

With the previous version, Call Manager 3.2, these services worked OK.

Anyone with the same problem.

Thanks.

2 REPLIES
Silver

Re: Ip phone services call manager 3.3

I would suggest you to check with the latest phone load. This might resolve your problem.

New Member

Re: Ip phone services call manager 3.3

This is usually a result of a mal-formed XML document. This can be for a number of reasons, but I'd check the ASP page itself and make sure it provides a valid XML document, if not the ASP page is the problem.

Simply type the URL the phone is going to into a browser if you see an XML document, then there is probably a problem elsewhere. If you don't see a valid XML document, your problem lies in the ASP page, or the data it is pulling back.

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