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Community Member

IP Phone Through VPN

Hello There,

I have two 7960 IP Phones which I need to configure them to work through a VPN in NJ. The phone has an IP Addrss in the rang of 192.168.1.X but I am not able to ping the IP Address from CM in Boston. Could you please advise what are the steps that I have to go through to make this configuration happen? Do I need to configure any additional Partition or CSS?

Thanks,

4 REPLIES
VIP Purple

Re: IP Phone Through VPN

Sounds like a problem with the VPN tunnel. What equipment is terminating the 2 ends of the tunnel? Are there other computers in the 192.168.1.x range that you can ping? You will only need additional partitions/CSS if these phones need different calling restrictions that other phones you currently have setup.

Brandon

Community Member

Re: IP Phone Through VPN

Thanks Brandon,

Attached is the VPN config. Could you please have a look and let me know if there's anything wrong with the config? They can ping the CCM in Boston from the NJ end using a workstation connected to the phone which is not registered with CCM, but I am not able to ping the phone or the workstation. It looks like we have one way communication. Could you please advise?

Thanks,

Community Member

Re: IP Phone Through VPN

Brandon,

The TFTP Server configured on the phone was wrong. I had someone in NJ to manualy configure the TFTP Server. Now I can ping the phone and the workstation connected to the phone but the phone is not registering with CCM. Do you have any idea why it's doing so?

Thanks,

Re: IP Phone Through VPN

1. What does it say under the status in the call manager.

2. Is CCM and TFTP are co-existing?

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