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IP Phone to Softphone need help!!!

lopezasp
Level 1
Level 1

When Im calling the Softphone using the IP Phone Im experiencing some delay but when I tried to call IP Phone using softphone it was in real time. Why is it the delay occur only when I'm calling the softphone? What is the cause of this problem? Is there any solution to this problem?

2 Replies 2

ciscomoderator
Community Manager
Community Manager

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center (www.cisco.com/tac) or speak with a TAC engineer. You can open a TAC case online at www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

dgoodwin
Cisco Employee
Cisco Employee

The one-way delay is inherent with the current implementation of IP SoftPhone 1.1. There are ways to adjust the reasons for this but it will mostly be addressed and easier to change in IP SoftPhone 1.2