06-02-2003 07:39 AM - edited 03-13-2019 12:08 AM
We had a power outage over the weekend and all the VoiP Phones give you a busy signal when you try to dial out. Is there a way to reset the phone so they will work?
06-02-2003 07:54 AM
If it is a phone reset issue (and it's a big IF) then type **#** which will cause the phone to reset.
If it doesn't work, try some traces, and ensure your gateway is working fine.
06-02-2003 09:02 AM
Since I am new to the system how do you do traces and make sure the gateway is fine? Do I do this thru CallManager?
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