I have a customer who is experiencing a problem with IP phones rebooting randomly when someone talks on a walkie-talkie..I seems when they key in the mic to talk the RF signal does something to the IP set and it reboots..Has anyone heard of this ..any fixes this customer is a heavy user of there radios Thanks in Advance
Intersting. I remember a post a few months back (I will search for it).
What IP phones are affected and more importantly, can you get the frequency ranges (channels) from the customer in use by the Radio's (400MHz - 450MHz for example)? Does this issue happen on all channels and is it reproducable? Is there a distance requirement between the IP Phone and Radio (meaning, can a radio 100 Feet away cause this?)
They use a 800MHz system...I am working on the range...we can reproduce this 75to 80% of the time ...we have not tried distance, but it is reproducable when the radio user is right in front of his IP set...Thanks
OK. How long has the IP Telephony phones been installed? Are all phones affected? Just wondering if any of these phones have been working in harmony with the customer's Radio network or is it realted to a particular patch of IP Phones ...
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