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New Member

IP phones reset when near 2-way radio that is transmitting

A customer demonstrated for a field tech that IP phones (I think they were 7960s, but may have been 7940s) completely restart if a 2-way radio is held nearby and the talk button hit. Anyone hear of this before, and is this a known issue/problem?

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Re: IP phones reset when near 2-way radio that is transmitting

You are likely running into bug ID CSCeb50582 - 7960G phone reboots when Motorola radio is used within 2 feet.

This URL should help you:

http://www.cisco.com/warp/public/788/AVVID/faq-ipphone.html

2 REPLIES
Bronze

Re: IP phones reset when near 2-way radio that is transmitting

You are likely running into bug ID CSCeb50582 - 7960G phone reboots when Motorola radio is used within 2 feet.

This URL should help you:

http://www.cisco.com/warp/public/788/AVVID/faq-ipphone.html

New Member

Re: IP phones reset when near 2-way radio that is transmitting

Thanks - I don't know why I couldn't find that bug with the tool; must've fat fingered somewhere.

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