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Community Member

IP Productivity Services

I just installed IP Productivity Services, version 1.2.3. When email is sent to a user who has subscribed to the IP Prod.Service, the mail shows up when they have logged into mailview. When I try to veiw the same message in Outlook, it is not there. I have to close and reopen Outlook to see the new message. Any thoughts?

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Community Member

Re: IP Productivity Services

I wonder if you perform a manual send/receive if it will show up (closing and re-opening outlook would do that). If that works, check your send/receive settings to see if it is automatically updating the mailbox every “x” minutes.

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