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Community Member

IP Soft Phone and Videoconferencing Software

Does anyone have any doc about compatibility between IP SoftPhone and Videoconferencing softwares (eg Polycom ViaVideo) running in the same PC? I think we are having gatekeeper conflicts.

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Re: IP Soft Phone and Videoconferencing Software

Good question. I haven’t tried it but I would surely think there would be conflicts since they both register with the gatekeeper. Call Cisco but come back and let me know what you find out.

Community Member

Re: IP Soft Phone and Videoconferencing Software

I don't think the conflict is on gatekeeper aspect, if there is any. Ip softphone speaks skinny station protocol, not H.323 so they are using different tcp ports for call control. It is CallManager who registers to gatekeeper as a gateway for softphone.

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