Are you able to get the SoftPhone to work while not connected over VPN?
Also, if you go into the program, click the Settings button, click Audio, and check Network Audio Settings, which connection method is specified? In most VPN settings, it is best to use the "Automatic selection" which requires that the SoftPhone web installer be running somewhere across the VPN connection.
Also, what kind of VPN client are you using to connect to the network?
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...