Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

IP Softphone usage while using VPN

Does anyone know what alternative audio output port that can be used with Cisco IP Softphones? Does anyone know of any links regarding the technical details of setting this functionality up utilizing a different port?

The phone works fine on the network. When I VPN In I am unable to hear anything from the person calling/called, however the person calling/called can hear me just fine.

Any suggestions? Easiest one of - open up the default port is being looked into but is there any other port that I can use for audio output port and have it work?

Thanks,

Kevin

1 REPLY
Bronze

Re: IP Softphone usage while using VPN

Kevin,

In the audio settings of the softphone click on "network audio settings" you can use the "select address" and choose the VPN adapter ip address, or you can choose specify and set it manually

Geoff

106
Views
0
Helpful
1
Replies
CreatePlease to create content