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IPAA busy condition

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Have a CCM4.1 lab with IPAA configured. I recently was told that calls to the system from the PSTN were getting an out of service condition.

PSTN gateway shows all bearers idle and in-service. Gateway also confirms MGCP connection to call manager. D channel is good.

When calling the AA CTIRoute Point from an internal phone - I get an immediate disconnect (though it appears the rotary is working as I see a flash of one of the route ports before DISCO).

When calling one of the member CTI Ports for IPAA - it returns busy. I've reset the engine, verified the username/password for the IPAA user, reset the ports, verified the partitions and CSS.

Still have the issue. Any suggestions as to why the Route Ports are showing busy?

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Re: IPAA busy condition

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