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IPCC 3.53 sr2 Patch

I've just upgraded our server to sr2 to resolve a few bugs. However a patch is also required to be applied to the agents. According to the document the pacth is called HotFix3-5-3SR2.exe and can be found at \\appsserver\desktop_cgf , but I can only a file call hotfix.exe which was replaced during patch installation. My question is, is the correct patch for the agents.(bugfix CSCsa74890)

Thanks

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Re: IPCC 3.53 sr2 Patch

Yes, I think that is the correct patch for your problem.

Re: IPCC 3.53 sr2 Patch

Did this agent hotfix w/3.5(3)sr2 fix your problem with the blind transfer button on agent desktop?

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