I've just upgraded our server to sr2 to resolve a few bugs. However a patch is also required to be applied to the agents. According to the document the pacth is called HotFix3-5-3SR2.exe and can be found at \\appsserver\desktop_cgf , but I can only a file call hotfix.exe which was replaced during patch installation. My question is, is the correct patch for the agents.(bugfix CSCsa74890)
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...