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Community Member

IPCC Express Desktop Agents not installing "Error sllapi.dll missing"

Morning

Trying to install Cisco Agent desktop on windows xp and 2000 and getting the error sllapi.dll missing. Done a google search on this dll and nothing.

Any ideas.

Thanks

Paul

4 REPLIES

Re: IPCC Express Desktop Agents not installing "Error sllapi.dll

What version of IPCC Exprss and CAD agent?

Are you able to install it on any PC or just a few giving this problem? Got full admin rights on the PC?

Community Member

Re: IPCC Express Desktop Agents not installing "Error sllapi.dll

Thanks for the reply. Got it installed finally. Installed service pack :-)

Any ideas if supervisor and agent can be run on same pc?

Thanks

paul

Community Member

Re: IPCC Express Desktop Agents not installing "Error sllapi.dll

I am having this issue today, is there anyway around it?  I have searched this forum but I have not found any resolutions

Community Member

Re: IPCC Express Desktop Agents not installing "Error sllapi.dll

I figured out the issue.  You have to place this “sllapi.dll” in the following location:

C:\Program Files\Cisco\Desktop\bin

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