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New Member

IPCC no ICD option

I have just installed IPCC version 3.5 on a serperate server, connecting to callmanager 4.1. when I got to the user page and try to associate a user with ipcc, there is no ICD extension option under the device or device profile,

any suggestions? this is also an AD integration if that matters

Thanks

3 REPLIES

Re: IPCC no ICD option

Have you already setup route points, cti ports, created jtapi, rmjtapi user and associated the to the jtapi user ?

Also have you intialized IPCC which creates an LDAP profile and all that ? http://

HTH

Sankar

PS: please remember to rate posts!

Bronze

Re: IPCC no ICD option

Stop and Start IIS on callmanager and see if it fixes the problem.

Thanks,

Radhika

New Member

Re: IPCC no ICD option

yep done all that, all ports and RP are registered, just can't associate users

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