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IPCX 4 Problem java.lang.InterruptedException

I have an IPCC Express Premium working for sometime, but a few days ago, i wanted to make some changes on is configuration, and each time i try to update something, i get this information:

Error while handling the input request.

java.lang.InterruptedException: User (mamaral) attempt to acquire mutex lock for the purpose of (Cluster Mutex acquired by FileMgmt - Upload.), but could not acquire lock within (3000) milisecond. Please try after few minutes.

Can anyone help me, i getting really despered.

Regards,

Miguel

3 REPLIES
New Member

Re: IPCX 4 Problem java.lang.InterruptedException

Hello Miguel,

I've had exactly the same issue on IPCC Express could not change any skills,agents etc.

Please refer to bug CSCsd13553 and change the CCN Apps on the publisher CCM.

My problem arose from someone deleting route points on the CCM instead of deleting them on IPCC express.

Refer to the bug and let me know.

Regards,

Geoff Richards

New Member

Re: IPCX 4 Problem java.lang.InterruptedException

I'm getting this problem too Miguel, I've just tried to reboot the server but it didn't resolve the problem.

New Member

Re: IPCX 4 Problem java.lang.InterruptedException

Hello,

Refer to bug CSCsd13553 and change the CCN Apps on the publisher CCM.

My problem arose from someone deleting route points on the CCM instead of deleting them on IPCC express.

Refer to the bug and let me know.

Regards,

Geoff Richards,

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