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New Member

IPIVR and Music Source

We are using Cisco's IPIVR 2.1 and I am wondering if we can use CD as the music source (no more wave files) while callers are holding in the queue.

Thanks for your help…

Shahzad

2 REPLIES
New Member

Re: IPIVR and Music Source

Shahzad

Nope the IVR still uses wave files. The MOH can use a sound card inbound as a sound source.

New Member

Re: IPIVR and Music Source

Thanks Mike....

Shahzad

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