Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

IPMA Error

Hi,

I get the following error message when accessing IPMA.

"Cisco IPMA Manager Configuration

Status: Please assign assistants to the new manager

There was an error processing your request:Error creating new Directory manager object

Automatic Configuration

Manager Information

There was an error processing your request:Error creating new Directory manager object"

any reason why I am getting this error. Thanks

1 REPLY
Silver

Re: IPMA Error

Look at this caution note put up on this page. Hope you were not Installing the Cisco Customer Directory Configuration Plugin or anything like that.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_installation_and_configuration_guide09186a008011aa73.html#36606

" Before you install the Cisco Customer Directory Configuration Plugin on the Cisco CallManager subscribers, you must perform the procedure that is detailed in "Enabling Cisco IP Services" section. If you attempt to install the plugin on the subscribers before performing the service integration procedure, the installation program displays an error message, and the Cisco Call Back, Cisco IP Manager Assistant (Cisco IPMA), and Cisco CallManager Extension Mobility services do not function."

131
Views
0
Helpful
1
Replies
CreatePlease login to create content