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IPMA interacting with IPCC

Is there any way for a user logged into the agent in IPCC to tell weather or not a person is in Do-Not-Disturb? The customer has a call center up and running, and a few are interested in IPMA. I am not really familar with IMPA, and need to know if IPMA interacts with the IPCC software at all. Or if there is maybe a DND feature in IPCC other then forward to voice mail.

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Re: IPMA interacting with IPCC

There is no interaction between IPMA and IPCC Express or Enterprise. DND is not a feature of Cisco IPT currently.

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