User EM has an EM profile associated and ICD checkbox checked. EM is enabled on ip phones ph1,2 and 3. Phone 1 2 and 3 are associated to the RM JTAPi user. I am able to login into the phones using the EM profile and also able to log into the queue with out any issues.
Is there a requirement to associate both the phone and EM profile to the rmjtapi user for IPPA to work?
I have already gone through that link, and that seems to work fine. No problems. I have seen another tech note that talks about CAD users not able to login because EM profile was not associated to rmuser. My question boils down to following conclusions
a. EM profile need not be associated with rmuser for IPPhone agents
b. EM profile need to be associated with rmuser for CAD users.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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