cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
217
Views
0
Helpful
1
Replies

Is anyone using Nuance Verifier with CCM

ashley.pearce
Level 1
Level 1

I'm trying to find someone who has used Nuance Verifier with a CCM / IVR rollout. Does anyone know if this is compatible or is anyone using any voice authorisation software in their call centre?

1 Reply 1

wong34539
Level 6
Level 6

I have heard about voice authentication in AS5300 and not voice authorisation software. You can do voice authentication using AAA in AS5300.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: