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Is it possible to change security in SAWEB?

We are not using Unity the way that Cisco would like to see us use it. All of our users that use SA are not logging into a domain at all. The problem is, when they go into SA, it asks them for their login, password, and domain. That's fine, except it keeps asking them every few things they click on. So, they click to search for a subscriber, it asks them for their credentials again, etc. They can click Cancel and everything is fine, but it really is annoying. Is there any way to get around this? I tried switching SAWEB and WEB virtual servers under IIS to use Simple Authentication (like we have done for Exchange's Outlook Web Access), but it then says that the person isn't associated with a Unity Subscriber? <br><br>Any way we can get around this without making those machines part of a domain?<br><br>Sean Eckton<br>BYU<br><br>


Re: Is it possible to change security in SAWEB?

That's part of the security model that Unity is built around. It needs to fit within the security framework of enterprise networks. Are you just running a workgroup?

You could always create a special domain account that could be used by everyone for administration, but it would still require logging in to the domain.

You might also be able to set up a shortcut for pcAnywhere or Terminal Service to remotely log in to the Unity, making use of an admin account on the server.

Scott Morgan
Cisco Systems TAC


Re: Is it possible to change security in SAWEB?

No, secruity is a real touchy issue and the admin web pages are specifically locked down such that they don't allow anything other than challange and response authentication via IIS. No clear text or anonymous access allowed.

That said, even in your scenario it should only ask users to authenticate twice. The first time they hit the page and then the first time they hit a page with the media master control on it. After that it should stop asking for that session. If a user hit's cancel when that second authentication comes up (I've seen this many times) it'll keep asking...

Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems (new page for Unity support tools and scripts)