Is it possible to set forward no answer delay timeout on individual phone?

yeopaul · ‎08-03-2002

Hi,

Some of my users require to answer call within 3 ring, but the company standard is 5 ring, can I set different number of ring on different point before it is forwarded to voice mail?

Thank you,

s-cortes · ‎08-04-2002

Hi,

I don't think you can set different number of ring per phone since we set it on the system parameters of CCM. The setting affects the entire phone system.

yeopaul · ‎08-05-2002

I guess that is what I can tell the user...

Thank you.

rogerpeterson · ‎09-04-2002

You can set this under the Service Parameters in the CCM Administration page. I think the value is Forward No Answer...and it's value is in seconds. One ring cycle is approximately 4 seconds, so for your example, you would need to change the parameter to 20 seconds, update and reboot the server.

Hope this helps.

Roger