On our current voicemail system users can dial a number and get to a message drop center, then they just dial the extension they want to send the message to, record it, then just send it. I know you can do this right now if you go into your VM box and take the option, but I know that alot of people will complain when we switch over because there are too many steps to do this with Unity. Any ideas?<br><br>
I don't know if I follow you. A caller can call in and hit the opening greeting, dial the extension number and then be prompted to record a message. Is this different that what the other system is doing?
Keith Chambers Unity Technical Lead Unified Voice Team, San Jose Cisco Systems
The only thing different is that with our current system (Audix) you don't have to dial your voicemail box and go through the menu options in there, all you do is dial a different extension from the voicemail retrieve extension, then from there you dial in the extension you want to send to, record your message then send it. It's just a little quicker the way we do it now.
Sure, there's a transfer override that will get closer to what they have been used to. Just call into VM (if it asks for their password, hit *), then dial the extension you want to leave a message for, then "#" then "2".
This will override any transfer rules set up for the subscriber they want to leave a message for and start playing the greeting. If they don't want to hear the greeting, press "#".
There's another way of doing this, but it would require programming a separate call handler for every extension.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.