Re: Is there a way to have multiple Unity Opening Greetings?
Yes. You can setup multiple call handlers and then use the call routing menu to setup which call handler is played based on the called/calling number.
You may need to do something like this to make it work properly though:
Create a CTI route point. Then add a DN in the route point that matches your DID. Set that DN to forward all calls to the primary voicemail DN. Then in Unity make the call routing rule for forwarded calls from the new route point DN you created to go to the call handler you want.
That being said, I'm having issues making it work when Web Attendant forwards to voicemail. It does not seem to send the called party info. which makes it always go to the default call handler. Anyone have an idea on that one? CCM 3.11 & Unity 2.46
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...