Is there a way to track when attendant console is offline
Hey all. Looks like we may have receptionists putting the attandant console offline when they do not want to answer the phone. The main problem is that they forget to putit back online so we have issues.
Is there a way to track when it is taken offline so that we can see if it is a person doing it or somehow (though unlikely) happening automatically?
BTW - Never heard of it happening on its own, but we need to know.
Re: Is there a way to track when attendant console is offline
Try does it this way:
1. Use Performance Monitor (Start->Programs->Administratove Tools->Performance)
2. Within Perormance Monitor "Add Counter" (Ctrl-I or push +) and choose "Computer": Your CCM in which Hunt Pilot is registered, "Performance Object": Cisco CallManager Attendant Console, "Select counters from list": ClientsOnlie, ClientsRegisterd
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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