Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

ISDN PRI Call problem

Hi,

User is calling from the PBX and gets busy signal. The PBX is connected to the cisco gateway via PRI line. What can be the problem ?

Thanks

*Mar  1 02:39:39.803: ISDN Se1/0:15 Q931d: L3IF_rx_L2_pak: received data

*Mar  1 02:39:39.807:   080200130504038090A31803A983946C

*Mar  1 02:39:39.807:   05008132303570088133343737383534

*Mar  1 02:39:39.807:   7C038090A37D029181

*Mar  1 02:39:39.807: ISDN Se1/0:15 Q931d: L3_Go: source 0x020A, event 0x0005, call id 0x     int id 0x0

*Mar  1 02:39:39.807: ISDN Se1/0:15 Q931d: L3_Go: event 0x5  cr_len 2 cr 32787

*Mar  1 02:39:39.807: ISDN Se1/0:15 Q931d: L3_Go: call_id 0x13 cr 0x8013 state 0 event 0x5 ces 1

*Mar  1 02:39:39.807: ISDN Se1/0:15 Q931d: L3_ProcessEvent: callref = 0x8013 SETUP:U0_Setup(nlcb)

*Mar  1 02:39:39.807: ISDN Se1/0:15 Q931d: L3_state_change: callref 0x8013 old NULL_STATE, new CALL_PRESENT

*Mar  1 02:39:39.807: ISDN Se1/0:15 Q931d: extract_called_number: Extracted called number 3477854

*Mar  1 02:39:39.807: ISDN Se1/0:15 Q931d: extract_called_number: Extracted called number 3477854

*Mar  1 02:39:39.807: ISDN Se1/0:15 Q931d: extract_called_number: Extracted called number 3477854

*Mar  1 02:39:39.811: ISDN Se1/0:15 Q931d: extract_called_number: Extracted called number 3477854

*Mar  1 02:39:39.811: ISDN Se1/0:15 Q931d: CCIE_BuildChanId_IE: int_ident_len 0

*Mar  1 02:39:39.811: ISDN Se1/0:15 Q931d: L3_Go: source 0x0400, event 0x00A8, call id 0x     int id 0x13

*Mar  1 02:39:39.811: ISDN Se1/0:15 Q931d: L3_Go: event 0xA8  cr_len 2 cr 32787

*Mar  1 02:39:39.811: ISDN Se1/0:15 Q931d: L3_Go: call_id 0x13 cr 0x8013 state 6 event 0xA8 ces 1

*Mar  1 02:39:39.811: ISDN Se1/0:15 Q931d: L3_ProcessEvent: callref = 0x8013 CC_MORE_INFO_REQ:U6_MoreInfoReq(nlcb)

*Mar  1 02:39:39.811: ISDN Se1/0:15 Q931d: srl_send_l3_pak:

        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240

        priv_len = 4 int_id = 0x64D7DFAC datasize = 26

*Mar  1 02:39:39.811: ISDN Se1/0:15 Q931d: data =

*Mar  1 02:39:39.811:   64D7DFAC000003000240044300010200

*Mar  1 02:39:39.815:   080280130D1803A98394

*Mar  1 02:39:39.815: ISDN Se1/0:15 Q931d: L3_state_change: callref 0x8013 old CALL_PRESENT, new OVERLAP_RECEIVE

*Mar  1 02:39:54.815: ISDN  LIFd: l3_timer: timer Expiry (0x6543DB70), timer_type (0x1312)

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: L3_Go: source 0x0300, event 0x1312, call id 0x     int id 0x8013

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: L3_Go: event 0x1312  cr_len 0 cr 0

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: L3_Go: call_id 0x13 cr 0x8013 state 25 event 0x1312 ces 1

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: L3_ProcessEvent: callref = 0x8013 T302_EXPIRY:U25_T302Expiry(nlcb)

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: U25_T302Expiry: T302 expired

*Mar  1 02:39:54.815: ISDN  LIFd: isdn_L3_timer_process:  event_count (1)

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: extract_called_number: Extracted called number

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: L3_Go: source 0x0400, event 0x0088, call id 0x     int id 0x13

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: L3_Go: event 0x88  cr_len 2 cr 32787

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: L3_Go: call_id 0x13 cr 0x8013 state 25 event 0x88 ces 1

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: L3_ProcessEvent: callref = 0x8013 CC_CALL_PROC_REQ:U25_CallProcReq(nlcb)

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: srl_send_l3_pak:

        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240

        priv_len = 4 int_id = 0x64D7DFAC datasize = 21

*Mar  1 02:39:54.815: ISDN Se1/0:15 Q931d: data =

*Mar  1 02:39:54.819:   64D7DFAC000003000240044300010200

*Mar  1 02:39:54.819:   0802801302

*Mar  1 02:39:54.819: ISDN Se1/0:15 Q931d: L3_state_change: callref 0x8013 old OVERLAP_RECEIVE, new IN_CALL_PROC

*Mar  1 02:39:54.819: ISDN Se1/0:15 **ERROR**: accept_incoming_csm_call: modem problem Bearer capability not available(0x3A): b channel 19, call id 0x13

*Mar  1 02:39:54.819: ISDN Se1/0:15 Q931d: L3_Go: source 0x0400, event 0x0084, call id 0x     int id 0x13

*Mar  1 02:39:54.819: ISDN Se1/0:15 Q931d: L3_Go: event 0x84  cr_len 2 cr 32787

*Mar  1 02:39:54.819: ISDN Se1/0:15 Q931d: L3_Go: call_id 0x13 cr 0x8013 state 9 event 0x84 ces 1

*Mar  1 02:39:54.819: ISDN Se1/0:15 Q931d: L3_ProcessEvent: callref = 0x8013 CC_DISCONNECT_REQ:Ux_DiscReq(nlcb)

*Mar  1 02:39:54.819: ISDN Se1/0:15 Q931d: srl_send_l3_pak:

        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240

        priv_len = 4 int_id = 0x64D7DFAC datasize = 25

*Mar  1 02:39:54.819: ISDN Se1/0:15 Q931d: data =

*Mar  1 02:39:54.819:   64D7DFAC000003000240044300010200

*Mar  1 02:39:54.819:   0802801345080282BA

*Mar  1 02:39:54.819: ISDN Se1/0:15 Q931d: L3_state_change: callref 0x8013 old IN_CALL_PROC, new DISCONNECT_REQUEST

*Mar  1 02:39:54.899: ISDN Se1/0:15 Q931d: L3IF_rx_L2_pak: received data

*Mar  1 02:39:54.899:   080200134D08028090

*Mar  1 02:39:54.899: ISDN Se1/0:15 Q931d: L3_Go: source 0x020A, event 0x004D, call id 0x     int id 0x0

*Mar  1 02:39:54.899: ISDN Se1/0:15 Q931d: L3_Go: event 0x4D  cr_len 2 cr 32787

*Mar  1 02:39:54.899: ISDN Se1/0:15 Q931d: L3_Go: call_id 0x13 cr 0x8013 state 11 event 0x4D ces 1

*Mar  1 02:39:54.899: ISDN Se1/0:15 Q931d: L3_ProcessEvent: callref = 0x8013 RELEASE:U11_Release(nlcb)

*Mar  1 02:39:54.903: ISDN Se1/0:15 Q931d: srl_send_l3_pak:

        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240

        priv_len = 4 int_id = 0x64D7DFAC datasize = 21

*Mar  1 02:39:54.903: ISDN Se1/0:15 Q931d: data =

*Mar  1 02:39:54.903:   64D7DFAC000003000240044300010800

*Mar  1 02:39:54.903:   080280135A

*Mar  1 02:39:54.903: ISDN Se1/0:15 Q931d: L3_state_change: callref 0x8013 old DISCONNECT_REQUEST, new NULL_STATE

*Mar  1 02:39:54.903: ISDN Se1/0:15 Q931d: CC_CHAN_GetUserpri: using call_id = 0x13

Everyone's tags (3)
5 REPLIES
Hall of Fame Super Gold

ISDN PRI Call problem

Take "debug isdn q931" only. Do not take any other debugs.

New Member

ISDN PRI Call problem

*Mar  1 22:39:36.930: ISDN Se1/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0021

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech 

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98385

                Exclusive, Channel 5

        Calling Party Number i = 0x0081, '205'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x81, '2484810'

                Plan:ISDN, Type:Unknown

        Low Layer Compat i = 0x8090A3

        High Layer Compat i = 0x9181

*Mar  1 22:39:36.938: ISDN Se1/0:15 Q931: TX -> SETUP_ACK pd = 8  callref = 0x8021

        Channel ID i = 0xA98385

                Exclusive, Channel 5

*Mar  1 22:39:46.522: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x0021

        Cause i = 0x8090 - Normal call clearing

*Mar  1 22:39:46.526: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x8021

*Mar  1 22:39:46.534: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x0021

*Mar  1 22:39:56.146: ISDN Se1/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0022

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech 

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98386

                Exclusive, Channel 6

        Calling Party Number i = 0x0081, '205'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x81, '3477854'

                Plan:ISDN, Type:Unknown

        Low Layer Compat i = 0x8090A3

        High Layer Compat i = 0x9181

*Mar  1 22:39:56.154: ISDN Se1/0:15 Q931: TX -> SETUP_ACK pd = 8  callref = 0x8022

        Channel ID i = 0xA98386

                Exclusive, Channel 6

*Mar  1 22:40:01.810: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x0022

        Cause i = 0x8090 - Normal call clearing

*Mar  1 22:40:01.814: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x8022

*Mar  1 22:40:01.822: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x0022

*Mar  1 22:43:31.522: ISDN Se1/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0026

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech 

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA9838A

                Exclusive, Channel 10

        Calling Party Number i = 0x0081, '205'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x81, '02668275077'

                Plan:ISDN, Type:Unknown

        Low Layer Compat i = 0x8090A3

        High Layer Compat i = 0x9181

*Mar  1 22:43:31.530: ISDN Se1/0:15 Q931: TX -> SETUP_ACK pd = 8  callref = 0x8026

        Channel ID i = 0xA9838A

                Exclusive, Channel 10

*Mar  1 22:43:38.990: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x0026

        Cause i = 0x8090 - Normal call clearing

*Mar  1 22:43:38.994: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x8026

*Mar  1 22:43:39.002: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x0026

Hall of Fame Super Gold

Re: ISDN PRI Call problem

Are you using CUCM? CHeck that it is configured to do something the called numbers, 2484810, 3477854, 02668275077.

New Member

Re: ISDN PRI Call problem

there is no CUCM, call is coming from PRI line and goes to the SIP provider. If the user dials and waits 10 second he can talk I think this is a problem related with the PBX.

Hall of Fame Super Gold

Re: ISDN PRI Call problem

The logic is the same, there is no voip dial-peer configured to route the call.

You can take the same trace for a succesful call, then look at the difference.

1216
Views
0
Helpful
5
Replies