I have successfully installed Agent/Supervisor desktop on an XP os machine and on a 2000sp3 os machine. I am trying to load it on on of our Call Center supervisors PC but I am getting an error during install.
"err:3, GetNamedSecurityInfo() failed
Unable to grant user permissions to the file or directory: "C:\Program Files\Cisco\Desktop\log\bin\hospot"
I have never seen this error before on any install I have done. Eventhough it gave this error the install completed but when I try to launch Agent Desktop and Supervisor Desktp I get other erros. So, I uninstalled them in the correct manner and even uninstalled the Java Applet that came with it and re-installed everything again. GOT THE SAME THING. I do have a drive mapped to my CRA server. I uninstalled it all from a pc that was working fine to make sure my software on my CRA server was still good and I did a re-install. It ran beautifully. I am so at a loss right now. Has anyone ran into this before? HELP!!
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...